AM
Antoinette M
1 reviews | Active since Mar 2009
26 Apr 2021, 15:39
ABSA Contractor Damages not repaired.
Absa appointed FOGI to replace my Geyzer in March, in the process FOGI damaged the ceiling and no one wants to take responsibility to fixing the ceiling. It is now going to another month as this incident happened in March with no communication from either ABSA or FOGI.
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Absa Insurance Company Limited's replyOfficial
28 Apr 2021, 09:56Dear Antoinette Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa Insurance Company Limited's reply28 Apr 2021, 09:56
Official
Dear Antoinette Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care