ABSA CLAIMS DEPARTMENT

I registered a claim with ABSA for storm damage to my houses roof. Claim no. *** was registered on 11 March 2024. After numerous calls and also e-mail requests for feedback there is just no response. This is not the first time I had this poor service. Previously ABSA based the damage on poor workmanship but in this case the damage caused was at the same place of a previous claim with ABSA of whom ABSA appointed a contractor to repair the damage. If in this case it was due to poor workmanship the contractor ABSA appointed at that time must take the blame.