LM
LS M
1 reviews | Active since Nov 2024
15 Nov 2024, 21:21
Absa car insurance is ripping me off
Absa Idirect is a nightmare. I cancelled the policy because they take more than 90 minutes to answer calls. I cancelled 7 months ago yet they keep deducting from my account monthly I have to reverse the deductions every month. This is the worst company
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Absa Insurance Company Limited's replyOfficial
18 Nov 2024, 11:35Dear Ls Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***9. Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply18 Nov 2024, 11:35
Official
Dear Ls Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***9. Kind regards,Group Customer CareVanessa Crowe