CM
Chani M
1 reviews | Active since May 2018
02 May 2023, 17:23
ABSA Building Insurance
After having tried for 2 months to cancel this terrrible non communicative insurance, I have still had no reply. I am still paying two premiums and still being ignored. This is shocking. (but not surprising as this is the level of service we have to get used to with ABSA)
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Absa Insurance Company Limited's replyOfficial
03 May 2023, 08:52Dear Chani Mare,
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareBasani Hlungwane
Absa Insurance Company Limited's reply03 May 2023, 08:52
Official
Dear Chani Mare,
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareBasani Hlungwane