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Letoke M
1 reviews | Active since Mar 2025
17 Mar 2025, 17:44
Absa activate. Worst service EVER
Called absa activate on 12 March 2025 because I locked My keys in the car are around past 20h00. Was informed the locksmith will arrive at 21h40. Their bloddy locksmith arrived at 23h55. I waited all this time out in the rain, in the dark Alone because "they couldn't get a locksmith in Emalahleni"
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Replies (3)
Absa Insurance Company Limited's replyOfficial
18 Mar 2025, 08:59Dear Letoke Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***8. Regards Pravesh Bejay Customer Value Management
Absa Insurance Company Limited's reply18 Mar 2025, 08:59
Official
Dear Letoke Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***8. Regards Pravesh Bejay Customer Value Management
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Letoke M's updateReviewer Update
28 Mar 2025, 10:18Apparently they "are still waiting for the recording from digit call" REALLY?? What kind of a dumb shop are this guys running?
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Letoke M's update28 Mar 2025, 10:18
Reviewer Update
Apparently they "are still waiting for the recording from digit call" REALLY?? What kind of a dumb shop are this guys running?
Absa Insurance Company Limited's replyOfficial
28 Mar 2025, 11:02Dear Letoke Your feedback has been noted and escalated to our Absa Insurance Dept. Regards Pravesh Bejay Customer Value Management
Absa Insurance Company Limited's reply28 Mar 2025, 11:02
Official
Dear Letoke Your feedback has been noted and escalated to our Absa Insurance Dept. Regards Pravesh Bejay Customer Value Management