JL
Jeannine L
1 reviews | Active since Jan 2025
27 Jan 2025, 12:00
ABSA Activate worst insurance company
ABSA Activate is the worst insurance company I have ever dealt with. No one answers calls at the call centre, you literally have to stay on the phone for about 2 HOURS while it rings with no answer!!! I have tried emailing and calling them since the 6th of January 2025. I have now cancelled my car insurance with them via email. I hope I will receive confirmation from them as soon as possible
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Absa Insurance Company Limited's replyOfficial
27 Jan 2025, 16:58 Dear Jeannine Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards, Group Customer Care Vanessa Crowe
Absa Insurance Company Limited's reply27 Jan 2025, 16:58
Official
Dear Jeannine Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards, Group Customer Care Vanessa Crowe