Absa Activate Worst customer service
Absa Active - This is the worst service ever, I been with Absa for more than 15 year. I am private banking customer. The rude consultants drops the calls on you. I have try to amend the policy and add more contents to the policy, however the consultants refused to assist me amending the polices. Absa you losing your loyal customers what happened to your care for the clients.
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Absa Insurance Company Limited's replyOfficial
21 Aug 2023, 08:59Dear Customer
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards, Group Customer Care Vanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards, Group Customer Care Vanessa Crowe
Best regards,
Absa Insurance Company Limited's reply21 Aug 2023, 08:59
Official
Dear Customer
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards, Group Customer Care Vanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards, Group Customer Care Vanessa Crowe
Best regards,