SX
Sivuyile X
1 reviews | Active since Jan 2024
12 Mar 2025, 11:49
Absa activate useless
I am so disappointed by Absa activate. They deducted R1800 instead of R753 premium. I have sent the my bank statement after their calls advised on a refund but now is two weeks of silence. I have done a follow up on their e-mail with no response.
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Absa Insurance Company Limited's replyOfficial
12 Mar 2025, 12:29Dear Sivuyile Xekethwane, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. Regards Marvellus Chauke Absa Bank Group Customer Care
Best regards,
Absa Insurance Company Limited's reply12 Mar 2025, 12:29
Official
Dear Sivuyile Xekethwane, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. Regards Marvellus Chauke Absa Bank Group Customer Care
Best regards,