MM
Muzi M
1 reviews | Active since Apr 2025
15 Apr 2025, 16:16
ABSA Activate TERRIBLY service.
Bad service, been trying to reach out to them regarding my policy for the past 2 day, Been holding for a consultant for 30 mins plus each time and the call just doesnt get answered, Sent emails and still no assistance.
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Absa Insurance Company Limited's replyOfficial
15 Apr 2025, 16:32Dear Muzi
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2.
Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards Russell EdwardsCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2.
Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards Russell EdwardsCustomer Value Management
Best regards,
Absa Insurance Company Limited's reply15 Apr 2025, 16:32
Official
Dear Muzi
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2.
Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards Russell EdwardsCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2.
Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards Russell EdwardsCustomer Value Management
Best regards,