JB
Jaimee-lee Bezuidenhout
1 reviews | Active since Feb 2017
18 Oct 2024, 11:50
Absa Activate - Terrible non existent service
Premiums are cheap and service is none existent. The Absa Activate hardly ever works. Requests sent to the email address provided by Absa Activate don't get actioned. I have sent numerous emails with no response.
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Absa Insurance Company Limited's replyOfficial
18 Oct 2024, 12:15Dear Jaimee-lee Bezuidenhout Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply18 Oct 2024, 12:15
Official
Dear Jaimee-lee Bezuidenhout Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareRezona Louw