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1 reviews | Active since Feb 2017

21 Oct 2024, 15:12

ABSA ACTIVATE sucks

Absolutely atrocious service from ABSA ACTIVATE Insurance. Cannot get through via their call Centre nor their email service. NO One from ABSA ACTIVATE had the decency to contact me to date. The debit order goes through like clockwork BUT Zero service. I want to cancel and get my refund. ABSA should stick to banking.

0
Replies (3)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply21 Oct 2024, 15:43
Official
Dear Ayub Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***3. Regards Russell EdwardsCustomer Value Management

Best regards,

's update21 Oct 2024, 15:48
Reviewer Update
Good afternoon Russell

I am contactable on *** and my email is ***.

regards

Ayub
Absa Insurance Company Limited
Absa Insurance Company Limited's reply21 Oct 2024, 16:17
Official
Dear Ayub Thank you for taking my call earlier and we will keep you posted on the progress of the matter. Regards Russell EdwardsCustomer Value Management

Best regards,