Absa activate-Poor customer service.

I am extremely disappointed with Absa Activate Insurance’s customer service. I have sent multiple emails, including follow-ups, regarding my policy update and telematics device inquiry, yet I have received no response. Their phone lines are also unreachable, making it impossible to get any assistance.

This lack of communication is highly concerning—if they cannot respond to basic queries, what will happen when I need to submit a claim? Will I be left stranded? An insurance provider should prioritize customer support, yet Absa Activate has shown nothing but poor service and negligence.

I would not recommend this insurance to anyone who values reliability and peace of mind. If Absa Activate cares about its customers, I urge them to improve their communication channels and provide the service they promise.