Absa Activate Pathetic Service

i had the worst pathetic service from Absa activate,they rejected my claims, the panic button didn't work on my car when i had an emergency and to date I'm trying to get my refund and still I'm receiving bad bad service, being placed on hold while calling the call center to find put and the line just drops...Moosa and Nobile are consultants that don't keep to their word of calling back....i want my dam money back your activate insurance is useless and doesn't deserve my money. Its definitely a **** show that you guys are running.