AH
A H
1 reviews | Active since Feb 2023
21 Jun 2023, 13:03
Absa activate panic button
My son ran into problems with his vehicle yesterday and he attempted using the panic button provided by the insurance company. We received NO RESPONSE. We pay do the service thinking our kids will be helped but to date no response!!!
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Replies (2)0
Replies (2)
Absa Insurance Company Limited's replyOfficial
21 Jun 2023, 14:19Dear A Hussain Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa Insurance Company Limited's reply21 Jun 2023, 14:19
Official
Dear A Hussain Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa Insurance Company Limited's replyOfficial
22 Jun 2023, 15:06 Dear A Hussain
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***1.
Kindly provide our office with the policy or ID number for the policy holder by close of business 22 June 2023, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***1.
Kindly provide our office with the policy or ID number for the policy holder by close of business 22 June 2023, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Best regards,
Absa Insurance Company Limited's reply22 Jun 2023, 15:06
Official
Dear A Hussain
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***1.
Kindly provide our office with the policy or ID number for the policy holder by close of business 22 June 2023, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***1.
Kindly provide our office with the policy or ID number for the policy holder by close of business 22 June 2023, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Best regards,