vM
vincent M
1 reviews | Active since Nov 2010
09 Jul 2025, 04:01
ABSA activate no go zone
Request for a cancelation and a refund on unauthorised premium by Absa activate insurance on my account after I have sent a numerous emails to resolve this matter. They are never available when you call, emails are not attended to…the service is appalling…bring back my money and cancel the cover. You promised to give a discounted premium however the amount you debited is double the quoted amount.
Regards Vince-***
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Absa Insurance Company Limited's replyOfficial
09 Jul 2025, 09:35Dear Customer Thank you for bringing this matter to our attention and we apologise for the inconvenience caused, your reference number is C-***4. Our system shows that the policy number *** has been cancelled and the debit order for 02/06/2025 was unpaid. Looking forward to your response. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa Insurance Company Limited's reply09 Jul 2025, 09:35
Official
Dear Customer Thank you for bringing this matter to our attention and we apologise for the inconvenience caused, your reference number is C-***4. Our system shows that the policy number *** has been cancelled and the debit order for 02/06/2025 was unpaid. Looking forward to your response. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,