ABSA ACTIVATE IS THE WORST

I'm extremely disappointed with the service I've received from Absa Activate car insurance. I've been trying to cancel my policy for weeks since I no longer own the insured vehicle.

However, it's been impossible to get through to a consultant. I've spent hours on hold, waiting for someone to assist me. The longest wait time was a staggering 2 hours!

The lack of responsiveness and inefficient communication channels are unacceptable. As a customer, it's frustrating to be ignored and left hanging.

I urge Absa Activate to review their customer service processes and improve their response times. Until then, I would not recommend their services to anyone.