RM
Reinnie M
1 reviews | Active since Feb 2024
28 Mar 2025, 10:58
Absa Activate is impossible to get hold of!! Can i get someone to talk to???
I have been trying to get hold of Absa Activate, the phone remains unanswered and I have not received any response via email. Can I please have any available person to talk to regarding insurance review. I hate that I have to contact Absa Activate via Hellopeter all the time!!!
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Replies (3)0
Replies (3)
Absa Insurance Company Limited's replyOfficial
28 Mar 2025, 12:21Dear Reinnie Maseko
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***6.
Kind regards,
Group Customer Care
Rezona Louw
Absa Insurance Company Limited's reply28 Mar 2025, 12:21
Official
Dear Reinnie Maseko
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***6.
Kind regards,
Group Customer Care
Rezona Louw
RM
Reinnie M's updateReviewer Update
02 Apr 2025, 12:48 Hi, I received a call from Celokuhle Cebisile Sithole and she was able to assist me.
RM
Reinnie M's update02 Apr 2025, 12:48
Reviewer Update
Hi, I received a call from Celokuhle Cebisile Sithole and she was able to assist me.
Absa Insurance Company Limited's replyOfficial
02 Apr 2025, 14:39Dear Reinnie Maseko
Thank you for your posting.
Kind regards,
Group Customer Care
Rezona Louw
Absa Insurance Company Limited's reply02 Apr 2025, 14:39
Official
Dear Reinnie Maseko
Thank you for your posting.
Kind regards,
Group Customer Care
Rezona Louw