NT
Ntate T

1 reviews | Active since Nov 2020

28 Oct 2024, 12:31

ABSA activate is *************

Good day, since I’ve joined activate by absa from July 2024 to my surprise they said I would receive cash back for driving well. Till today I’ve never received any cash back, on the app does show any cash back being calling them with no luck. Customer service of it is very poor you call for 30 minutes with no answer

0
Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply28 Oct 2024, 13:25
Official
Dear Ntate Thobakgale Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw

Best regards,