TB
Thifhelimbilu B

1 reviews | Active since Apr 2022

15 Jul 2025, 22:10

ABSA ACTIVATE Insurance unavailable when you need them.

I have never missed paying my monthly premium, but now I am about to be summoned and lose my assets for the 3rd party claim that ABSA Activate Insurance has not paid since October 2024. The claim was submitted, but you wonder what the delay is. When I call for more than 30 minutes on the line, with no answer. I am very much disappointed.

0
Replies (1)
TB
Thifhelimbilu B's update21 Jul 2025, 09:52
Reviewer Update
A big thank you to Zweli Mashele, Head of Liabilities, and Russell Edwards for resolving this issue. I wish you could empower us with the information and contact details to direct the problems we are experiencing to the right channel instead of first putting our problems in public.

Regards
Daphney