ABSA Activate - Insurance that only works for that month when you pay at the end of the month

I lodged a claim for my cell phone under ALL RISK Cover. Phone went in for assessment, assessment supp**** back to ABSA. The individual dealing with the claim in ABSA was off so nothing happened and I had to follow up.

Only to be told, that the claim will only be approved once my debit order goes off.

So paying on the 25th (salary date) covers you for that month i.e. 1 to 28 Feb is covered by premium on 25th of Feb.

So my repairs or approval for my repairs are and will only be accepted if I pay 25th March premium today or wait till the 25th for it to go off on the debit order. As explained by the ABSA staff (Portia).

This leaves a huge negative impact. As my my entire insurance portfolio at ABSA is only covered for the Months only after the Debit order goes off.