ABSA Activate Insurance - STAY AWAY AS FAR AS POSSIBLE

Probably one of the worst experiences I have ever had with an insurance company. 1. I am a new client, I have my home content, two vehicles, home owners insurance with them 2. The Activate App on iPhone, is non functional. --I cannot see my policy on the app. Only one vehicle shows up. I am forced to claim via the app, as I tried to contact their help center numerous times, and nobody picks up the phone. --The call center does not know how to fix the most basic of queries. They just tell you they don't know, then puts you back on hold, supposidly trying to find someone qualified to help you. --They never get back to you. I decided to send multiple email queries, but no response. I do however get a reference number, which is useless, as nobody ever contacts you back. I have been trying for WEEKS to get through. --I went back to my ABSA branch, and was advised that their admin on the call center is terrible (this is from one of the private bankers). They could also not get through, while we waited for 45 minutes in a queue.