ZJ
Zanele J
1 reviews | Active since Oct 2020
29 Jun 2024, 12:33
Absa activate insurance blocks clients from contacting them now?
Absa activate blocked my emails, yet they are taking money from my account? Is this still a legit insurance company or? I don't understand how ***ca has denied access to receive emails from the client. And has not resolved my issue even now
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Replies (2)
Absa Insurance Company Limited's replyOfficial
01 Jul 2024, 09:34 Dear Zanele Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Vanessa CroweGroup Customer Care
Absa Insurance Company Limited's reply01 Jul 2024, 09:34
Official
Dear Zanele Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Vanessa CroweGroup Customer Care
Absa Insurance Company Limited's replyOfficial
01 Jul 2024, 09:43Dear Zanele I note that Rezona Louw is assisting you as per case C-***5. I will therefore not log incident number C-***8 to avoid duplication. Kind regards,Vanessa CroweGroup Customer Care
Absa Insurance Company Limited's reply01 Jul 2024, 09:43
Official
Dear Zanele I note that Rezona Louw is assisting you as per case C-***5. I will therefore not log incident number C-***8 to avoid duplication. Kind regards,Vanessa CroweGroup Customer Care