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Mukhethwa M
1 reviews | Active since Dec 2021
08 May 2025, 09:43
Absa Activate Insurance
On the 16th April 2025, I was sitting minding my business then suddenly I received a call from a from Absa Activate insurance giving me a quote on my vehicle and it was very reasonable in terms of the premium and we reached an agreement that I'm taking the insurance and it must start on the 30 of April this year 2025. Then on the 5th May i called and Spoke to a lady called Lucia Lekone to find out if my policy is activated. To my surprise there was no policy under my name. Lucia was so useful and assisted me to get me new quote and also get me discounted price which is very reasonable. Big up to Lucia Lekone for her assistance.
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Replies (1)Absa Insurance Company Limited's replyOfficial
08 May 2025, 12:21Dear Mukhethwa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareVanessa Crowe
Absa Insurance Company Limited's reply08 May 2025, 12:21
Official
Dear Mukhethwa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareVanessa Crowe
