ABSA Activate Insurance – An Absolute Nightmare!

I don’t normally leave reviews, but I’m absolutely fed up with the terrible service from ABSA Activate Insurance and I feel obligated to warn others. This company is a complete disaster.

First off, their customer service is nonexistent. I’ve been trying to get in touch with them for months, and I’m met with nothing but silence. They never pick up the phone, and emails go unanswered. It's like they don't even care about their customers once they have your money.

To make matters worse, the ABSA Activate app has been down for over 10 months. That's right—10 months. I’ve tried repeatedly to access my policy details, but I can’t get past the error message. When I reached out, I was promised it would be fixed “soon”... but that was months ago. There’s been zero communication, and I’m left in the dark with no way to manage my policy or track claims.

It feels like ABSA Activate has just abandoned its clients. You can’t get support, you can’t use their app, and good luck even getting a response to any of your inquiries. I’m honestly shocked at how bad this experience has been.

If you’re looking for a reliable insurance company, look elsewhere. You’ll be left frustrated and stranded. I would give zero stars if I could. Save yourself the headache and avoid ABSA Activate at all costs!