sD
sinenhlanhla D
1 reviews | Active since Jan 2024
20 Feb 2025, 14:55
ABSA ACTIVATE HAS THE WORST CUSTOMER SERVICE ( or lack thereof)
ABSA ACTIVATE IS A NIGHTMARE. I have been on the phone waiting for them to answer their phones for SO long. Worse off , you send them an email, they LITERALLY DO NOT RESPOND. I am so incredibly appalled at the ********** customer service ( or lack thereof) . Being contactable and responsive is the BARE MINIMUM.
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Absa Insurance Company Limited's replyOfficial
20 Feb 2025, 18:11Dear Sinenhlanhla
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***3.
Kind regards,
Group Customer Care
Vanessa Crowe
Absa Insurance Company Limited's reply20 Feb 2025, 18:11
Official
Dear Sinenhlanhla
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***3.
Kind regards,
Group Customer Care
Vanessa Crowe