SH
Sisipho H

1 reviews | Active since Oct 2024

22 Oct 2024, 10:14

ABSA Activate, Collections Department

I recently had the pleasure of speaking with Lulama Patience Nzuza from ABSA Activate in the collections department, and I am truly impressed by the exceptional service she provided. Lulama handled my queries with professionalism, patience, and a clear passion for her work. Her thorough understanding of the process and willingness to assist ensured a smooth and pleasant experience.

Her positive attitude and dedication to delivering the best customer service did not go unnoticed. I am grateful for her help and would like to give her the highest praise for her commitment and service excellence. Thank you, Lulama, for making this experience a positive one!

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply22 Oct 2024, 11:19
Official
Dear Sisipho


It is pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

 

Regards
  
Dillon Doorsamy
Customer Experience Administrator
Absa Insurance