HC
Hennie C
1 reviews | Active since Jul 2022
17 Nov 2025, 21:06
Absa Activate Cashback
When I joined Absa Activate in September 2022 I was so impressed especially with the cashback which was between R300-R500 that I received monthly. Since 2024 things went downhill, I either didn't receive cash backs or the cashbacks were late and only when I complained then the months I didn't receive cashbacks then I received it. This year 2025 Absa Activate is worse. During the past years I received between R300-R500 per month cashbacks and trips scored between 85%-95%. For trips scored between 85%-95% this year Absa Activate only pays R48 back per month or less. How do you go from R300 to R48 on same percentages scored on trips and then you also increased my premium. Very disappointed
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Absa Insurance Company Limited's replyOfficial
18 Nov 2025, 10:30Dear Hennie, Thank you for bringing this unfortunate matter to my attention, and please accept my sincere apologies for the inconvenience. Your case reference number is C-***2. I will review the matter and provide you with an expected timeframe for further feedback. Kind regards,Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa Insurance Company Limited's reply18 Nov 2025, 10:30
Official
Dear Hennie, Thank you for bringing this unfortunate matter to my attention, and please accept my sincere apologies for the inconvenience. Your case reference number is C-***2. I will review the matter and provide you with an expected timeframe for further feedback. Kind regards,Basani HlungwaneAbsa Bank Ltd
Best regards,