ABSA Activate Car Insurance

I would like to express extreme dissatisfaction with the service i received from Active Car insurance by Absa.

Noting the following; 1) Slow response times 2) Non- transparent/fair processes towards the insured, quoting of clauses not included in policy documentation shared with the insured as basis of outcome, which were not declared and communicated which is not ethical and goes against Insurance fair practices. 3) Failure to share documentation used to determine outcome, after multiple requests, which goes against fair and transparency policies.

I would highly recommend users to NOT take out any products by ABSA activate to avoid the above stated unfair processes of treating clients.