ABSA Activate

I am very disappointed with the service I received. I received a call with an insurance quote and i agreed to switch my insurance to Absa Activate, only to receive the documents with a premium that is different from what i was quoted and my car details recorded wrongly. I tried to call the customer line and the first time it was picked and i was put on hold then hung up on. Since then i have been trying to call with no lick. I even sent an email but never got a response.

I am so disappointed that I don’t want it anymore. I want to cancel the insurance cuz why should i pay for insurance that insures the wrong car and can’t even get hold of the insurer?