BS
Beaulah S
1 reviews | Active since Feb 2025
11 Feb 2025, 11:03
Absa activate
I have been phoning for over 2 weeks, writing emails. I haven’t spoken to anyone. I am on hold for 32 minutes and nobody’s answering. Worst service ever
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Replies (3)0
Replies (3)
Absa Insurance Company Limited's replyOfficial
11 Feb 2025, 12:10Dear Beaulah Pearson Swanepoel, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa Insurance Company Limited's reply11 Feb 2025, 12:10
Official
Dear Beaulah Pearson Swanepoel, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
BS
Beaulah S's updateReviewer Update
13 Feb 2025, 16:03You phoned me once, no you don’t reply or answer. Nobody has contacted me regarding cancelling. This is the worst service ever.
BS
Beaulah S's update13 Feb 2025, 16:03
Reviewer Update
You phoned me once, no you don’t reply or answer. Nobody has contacted me regarding cancelling. This is the worst service ever.
Absa Insurance Company Limited's replyOfficial
13 Feb 2025, 16:18Dear Beaulah Pearson Swanepoel, Kindly accept our sincerest apologies for the delay, please be informed that the matter has been escalated to our insurance management for urgent attention and feedback, I will provide you with an update before the close of business tomorrow. from Marvellus Chauke.
Best regards,
Absa Insurance Company Limited's reply13 Feb 2025, 16:18
Official
Dear Beaulah Pearson Swanepoel, Kindly accept our sincerest apologies for the delay, please be informed that the matter has been escalated to our insurance management for urgent attention and feedback, I will provide you with an update before the close of business tomorrow. from Marvellus Chauke.
Best regards,