LN
Lee N
1 reviews | Active since Oct 2021
10 Sept 2024, 09:32
Absa activate
The worst experience.I got involved in a car accident April made a claim to Absa activate.Claim was approved but it has not even paid out even up to date.Its been 5 months now I am here stuck with a damaged car.Each time I call it's either they will say we will call you back and they don't or they tell me thy will escalate it and I never get get any response I still have to call.If you thinking of getting an insurance absa activate is the worst.
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Replies (3)
Absa Insurance Company Limited's replyOfficial
10 Sept 2024, 10:24Dear Lee Ndo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply10 Sept 2024, 10:24
Official
Dear Lee Ndo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
LN
Lee N's updateReviewer Update
10 Sept 2024, 21:59My id number is ***.What I need right is not feedback but a resolution.My phone number is *** thank you for your swift response looking forward to a resolution promptly
LN
Lee N's update10 Sept 2024, 21:59
Reviewer Update
My id number is ***.What I need right is not feedback but a resolution.My phone number is *** thank you for your swift response looking forward to a resolution promptly
Absa Insurance Company Limited's replyOfficial
11 Sept 2024, 09:31Dear Lee Ndo Thank you for the information provided. Kind regards,Group Customer CareRezona Louw
Absa Insurance Company Limited's reply11 Sept 2024, 09:31
Official
Dear Lee Ndo Thank you for the information provided. Kind regards,Group Customer CareRezona Louw