Absa

I have my insurance with ABSA for my car which entails me to have their tracker called absa activate installed and I have had nothing but the run around no help no support. There is nothing wrong with the device but with the app itself. Ive tried numerous times to call the customer care and nothing absolutely nothing no call backs nothing. Its appalling that absa is quick to take your money but can’t get an app to work properly My app hasn’t updated since the 14 June and to top that off I get 30 of the same trip on the app I would much rather go to another insurance company as this is disgusting and terrible service