RS
Riaan S

1 reviews | Active since Nov 2013

27 Sept 2018, 07:18

A pleasure to deal with Absa idirect

A special thanks to Malani Govender from the Clients Services department at Absa idirect for the friendly and very helpful service I received when adding a car to my insurance policy. When buying a car you get so overwhelmed by people and companies desperately trying to sell you things, that it was such a pleasure when I spoke to Malani who really sounded like she was just trying to get me the best possible cover options to suit my specific needs. She explained everything to me, and did it so well that I really haven't had any questions. Got my confirmation letter immediately, and my policy was amended instantly. Thank you again Malani and the Absa idirect team!

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Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply25 Oct 2018, 09:52
Official

Dear Client

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd