A month down the line and NO progress with my claim

<p>A month ago I registered my claim and since the evaluation on my vehicle I have been following up on it. Almost every second day I phone and get a tale of lies and empty promises! Come on ABSA iDirect, step it up! This is pathetic client service! I am yet to speak to any consultant who actually knows what's going on with my claim... you cause more frustration than piece of mind as an insurance should!</p>