A "Cash Back" **** by Absa Activate Insurance

I signed up with ABSA Activate for my car and home content Insurance effective from 1 Jan 2024 primarily because of the so called "up to 40% premium cash back" depending on your driving with a 3 months waiting period before the first payment. It will be six month with the Insurance by the end of this month but I have received nothing in cash back. I have been calling them since April and they have been saying they have technical issues ever since, they don't even bother to call, send you an email or SMS to keep you updated on the isse, nothing. So in a nutshell, ABSA Activate Insurance is a pure **** luring customers to join in through their bogus so called "cash back" and I am currently shopping around for a reputable insurance company which takes their customers serious.