NG
Nic G
1 reviews | Active since Mar 2020
30 Aug 2024, 08:41
5 Weeks..waiting
Extremely frustrated with ABSA. It's been over 5 weeks, and my claim is still unresolved. The communication has been terrible, with constant delays and no clear updates. This isn't the first time I've dealt with this process, but somehow, it's even worse the second time around. Very disappointed.
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Replies (3)
Absa Insurance Company Limited's replyOfficial
30 Aug 2024, 11:21Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***8. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa Insurance Company Limited's reply30 Aug 2024, 11:21
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***8. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
NG
Nic G's updateReviewer Update
30 Aug 2024, 15:51***
NG
Nic G's update30 Aug 2024, 15:51
Reviewer Update
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Absa Insurance Company Limited's replyOfficial
30 Aug 2024, 16:48Thank you.
Best regards,
Absa Insurance Company Limited's reply30 Aug 2024, 16:48
Official
Thank you.
Best regards,