BW
Brian W

1 reviews | Active since Sept 2013

02 Apr 2020, 06:43

5 Stars for Popela!

I phoned ABSA I direct on 11 March 2020 to get a quote for my new vehicle and was assisted by Popela Matosa. The service I got was so quick, effective and Popela was so friendly. When it got to the final quote I was not completely happy with the number and Popela went out of his way to get me the best quote possible. He then did a conference call with Mercedes Benz while I was on the line and provided them all the proof they needed. Popela gave me excellent service, I had a smile on my face the entire time. Getting new insurance is stressful, but with such professional, yet friendly efficient service from such a knowledgeable man the entire experience was a pleasure. Thanks Popela, you defined excellent customer service for me!

0
Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply02 Apr 2020, 13:28
Official
 Dear Brian,
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.  Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd