PM
Peter M
1 reviews | Active since May 2023
11 May 2023, 14:08
4 months, claim is still pending
* No feedback, client must always call them for updates * 3.5 months, claim is still pending * No escalation processes * Busy looking for reasons not to pay up * No car hire extension * Worst insurance in the country
Helpful (0)
Replies (3)0
Replies (3)
Absa Insurance Company Limited's replyOfficial
11 May 2023, 14:15Dear Peter Mdluli
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I
Please provide me with your ID or Account number to enable me to log a formal complaint for you, upon receipt of the required information, will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***2 Kind regards,Group Customer CareNthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I
Please provide me with your ID or Account number to enable me to log a formal complaint for you, upon receipt of the required information, will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***2 Kind regards,Group Customer CareNthabiseng Sibande
Absa Insurance Company Limited's reply11 May 2023, 14:15
Official
Dear Peter Mdluli
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I
Please provide me with your ID or Account number to enable me to log a formal complaint for you, upon receipt of the required information, will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***2 Kind regards,Group Customer CareNthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I
Please provide me with your ID or Account number to enable me to log a formal complaint for you, upon receipt of the required information, will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***2 Kind regards,Group Customer CareNthabiseng Sibande
PM
Peter M's updateReviewer Update
11 May 2023, 14:18Policy number ***
PM
Peter M's update11 May 2023, 14:18
Reviewer Update
Policy number ***
Absa Insurance Company Limited's replyOfficial
11 May 2023, 22:21Thank you Peter
Absa Insurance Company Limited's reply11 May 2023, 22:21
Official
Thank you Peter