mP
mathapelo P
1 reviews | Active since Aug 2020
23 Jul 2025, 00:38
3 years of pain and trauma
Worst life insurance company claim not paid for my late husband who was a senior staff member. 3 years of back and forth very *********** staff members you guys dont understand the pain and trauma i have to go through everyday with my family.
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Absa Insurance Company Limited's replyOfficial
23 Jul 2025, 09:21Dear Mathapelo Phalatsi
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***6.
Kind regards,
Group Customer Care
Rezona Louw
Absa Insurance Company Limited's reply23 Jul 2025, 09:21
Official
Dear Mathapelo Phalatsi
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***6.
Kind regards,
Group Customer Care
Rezona Louw