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Nonzuzo M

1 reviews | Active since Aug 2021

26 Aug 2021, 16:42

……..

My Husband has been with Absa family for almost his whole life. Have a bank account with them for almost 10 years, a car insurance for 5 years, life cover for 2 years….almost every account related, insurance etc matter he is with Absa. But today absa idirect failed to fix his car, they took the car on the 23rd of August after the accident, only to tell him after a month that they are not going to fix it because they are claiming that he was driving way more than a speed limit. Like how do they even know how he was driving, if he was driving restless or what???ok so they see he was driving at that speed so what took them soo long to realise that they are not gonna pay???no Absa u really robbing us our life here…i can not believe i just joined your family, at-least now i know that ill have to pull out immediately and join other companies who knows how to help people not to rob them little they have. Im so disappointed in you guys. Definitely not going to let go of this, will do take the matter to our Lawyers.

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NM
Nonzuzo M's update02 Sept 2021, 11:39
Reviewer Update
Basani just when i had put all my hope to you that you going to do some movement as asenior, but it get worse. Absa people took my husband’s car for a month and days just on deciding that you not gona fix the car…and he was told to fetch the car and today we get to receive an invoice of 140000 for 33 days storage???who put the car there at that panel beaters for this long?? And now you have to add more stress to us…like u refused to pay for the car and now u adding more dept to us, where u all think we get the money…you like chowing peoples money but when it time to pay up you make excuses. This is unacceptable, you better get that 140000 of the storage payed bra cause we need that car fixed or not coz you have failed as an insurance company, you are a *****.