EH
Ernest H

1 reviews | Active since May 2018

15 Feb 2019, 10:26

12 weeks after burglary, ZERO customer service after numerous complaints

It has been 12 weeks since my burglary and idirect has had zero customer service. I am absolutely appalled. Safe to say I'll be finding a new insurer.

0
Replies (1)
Absa Insurance Company Limited
Absa Insurance Company Limited's reply15 Feb 2019, 11:44
Official
Dear Customer
 
 Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
 
 Kind regards
 Daphne Le Grange
 Group Customer Care
 Absa Bank Ltd