your negligence is affecting my ITC score

Item: Identity
Rating: 1
Author: NTSOAKI E

your negligence is affecting my ITC score I paid the account from the shop at Cosmo City Mall I even confirmed with the CallCentre Agent who called me that I made the payment. I checked my ITC report this morning and it shows that I didn't pay my account. Please sort this out.

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Replies (1)

Identity's replyOfficial

26 Nov 2024, 15:42

Dear Ntsoaki,

Thank you for bringing this to our attention.

Kindly confirm when its a convenient time for us to contact you?

Regards

Tania

Identity Customer Service

Identity's reply26 Nov 2024, 15:42

Official

Dear Ntsoaki,

Thank you for bringing this to our attention.

Kindly confirm when its a convenient time for us to contact you?

Regards

Tania

Identity Customer Service