wrong installment for the second time
paid my account then identity showed that m still owing wherelese my amount that was due is R374 after i paid it its showing I'm owing R297 haibo my account is up to date fix your nonsense I've never missed any installment ,even last month u did the same thing fix my account need it to be fixed by end of business tomorrow
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Identity's replyOfficial
22 Jan 2024, 16:34Dear Ms Mlambo,
Thank you for bringing this matter to our attention and thank you for your recent payment of R374.15 dated 30 December 2023.
We can confirm that your account is up to date with payment.
Your next installment is due by the 02 February 2024.
Regards,
Tania
Identity Customer Service
Thank you for bringing this matter to our attention and thank you for your recent payment of R374.15 dated 30 December 2023.
We can confirm that your account is up to date with payment.
Your next installment is due by the 02 February 2024.
Regards,
Tania
Identity Customer Service
Best regards,
Identity's reply22 Jan 2024, 16:34
Official
Dear Ms Mlambo,
Thank you for bringing this matter to our attention and thank you for your recent payment of R374.15 dated 30 December 2023.
We can confirm that your account is up to date with payment.
Your next installment is due by the 02 February 2024.
Regards,
Tania
Identity Customer Service
Thank you for bringing this matter to our attention and thank you for your recent payment of R374.15 dated 30 December 2023.
We can confirm that your account is up to date with payment.
Your next installment is due by the 02 February 2024.
Regards,
Tania
Identity Customer Service
Best regards,