1 reviews | Active since Feb 2016
Vinothan Govender Pushing Customers
Hi <br> <br> I thought after the meeting held last week Thursday, this issue would have resolved this issue with Vinothan Govender The Stanger Truworths Manager, however today between 15:00 and 15:30, my dad was shopping in Identity looking for white shirts, please call your Identity staff to confirm this, Vinothan Govender pushes my dad for no reason and mentioned a few things, the last time he verbally abused and insulted our family was in Truworths and today Identity, wow really wow I just wonder how he gets away with such serious offences, My dad ended up walking out of the Store because he felt unsafe, Vinothan Govender has caused us too much of trouble and we can see that he will continue doing this, as customers we have informed you that this is going on at your stores, if you feel your employee is right in doing what he did, then just be straight out, I have decided personally to pay off my remaining balance on my identity account by this month and will be closing the account, i will email you once the account is closed, Vinothan has really crossed the line, its time Truworths and Identity take the proper action against him..<br> <br> Thank you<br> Really shocked at how a manager can behave
Thank you for your post and affording us the opportunity to respond. Please accept our sincere apologies for the delay in response.
We acknowledge receipt of this complaint and thank you for contacting us with regards to your concerns. We confirm that this matter has been escalated to the Divisional Manager of the respective store, to investigate and address.
As previously advised, issues of misconduct are viewed in a very serious light, and we would like to assure you that the matter will be thoroughly investigated and dealt with by management.
Kind regards,
Charmaine
Thank you for your post and affording us the opportunity to respond. Please accept our sincere apologies for the delay in response.
We acknowledge receipt of this complaint and thank you for contacting us with regards to your concerns. We confirm that this matter has been escalated to the Divisional Manager of the respective store, to investigate and address.
As previously advised, issues of misconduct are viewed in a very serious light, and we would like to assure you that the matter will be thoroughly investigated and dealt with by management.
Kind regards,
Charmaine
