Victim of impersonation account

To whom it may concern.<br> <br> As of August this year, accounts from various retail stores and cell phone stores have been opened in my name. Some of them contacted me and others I only discovered when I did a credit check on myself (I am in the process of buying a vehicle so I wanted to know why some financial institutions refused my application). I have been trying to call these stores including Identity so as to get in touch with someone who can assist me in investigating this as a ***** account and to advise on what documentation might be needed from my side, but the phones just go un-answered or just be kept on hold for more than 20 minutes. <br> <br> I have never lost an ID or a divers licence before, so I have no idea how or where these accounts were opened though I suspect Cape Town ( ***** accounts i was initially made aware of were opened there and I stayed in the city for 6 years) but as of February this year i have been residing permanently in Johannesburg.