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ayesha M

1 reviews | Active since Nov 2014

29 Aug 2024, 15:31

Very bad customers service identity

I seen i opened a account in 2020 which i dnt even knw i had i called in to find out they said my account is handed to vvm i called them they dnt knw anything i called identity again they said they would sent me a email which im still waiting very bad customers service

0
Replies (1)
Identity
Identity's reply23 Oct 2024, 16:39
Official
 Dear Ayesha,
    
 Thank you for bringing this to our attention.  We are sorry that you’ve had this experience.

We always aim to improve our service offering and appreciate the feedback.  We have arranged for management to get in contact with you, in order to resolve.

Regards

Tania
Identity Customer Service