MJ
Manthepa J

1 reviews | Active since Jan 2022

09 May 2022, 21:26

Unhappy customer

I bought pairs of bra and panties at Identity wonderpark on the 09 May 2022 when i got home i realized that they are too small and they still have prices on and still tied together to show that i did not wear them. When i try to exchange to get the right size they refuse to take them. im stressed, i don't know what to do as i don't have any girl child that i can give them to her.

0
Replies (1)
Identity
Identity's reply10 May 2022, 16:54
Official
Hi Manthepa, 

Thank you for your post.

We wish to advise that underwear is unreturnable and sincerely apologise if you are unhappy with the feedback.

You are welcome to check our returns policy online www.identity.co.za 

Kind regards,

Identity Online Team