HM
Halala M

1 reviews | Active since Feb 2016

27 Feb 2016, 12:30

under appreciated

In October last year i app**** for an account at identity.... did not even wait 5mins and i got an sms saying my application has been declined they told me to wait three months so i can open it again. so last week i also tryed applying, same thing got declined.... i have no idea why since i'm working well and pay all my accounts on time.... i always buy clothes at id so i just wanted to have an account was that too much to ask??? please explain why it was declined so many times

0
Replies (1)
Identity
Identity's reply03 Mar 2016, 16:13
Official
Hello Halalisani@tut20,

Thank you for your post.

We have reviewed your Identity account applications and established that subsequent to your unsuccessful application in November 2015, your applications for on 12 and 18 February 2016 were regretfully also declined.

We can verify that we have contacted you and informed you of the reason for the decline of your applications and, that you may re-apply for an account after three months from the date your last application.

We are pleased that we were able to clarify your concerns in this regard.

Please feel free to contact us on *** or via email on *** should you have any other matter of concern.

Kindest regards,

Lynn

Best regards,