tA
tracey A
1 reviews | Active since Nov 2019
11 Nov 2023, 11:47
Un happy customer
So i visited your identity branch in cape gate mall.i wanted to buy me a pink shoe i was really disappointed that the guy that was on duty told me they only have one size 6 and its on display and he cant give it to me
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Identity's replyOfficial
27 Nov 2023, 10:22 Dear Tracey,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards,
Tania
Identity Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards,
Tania
Identity Customer Service
Identity's reply27 Nov 2023, 10:22
Official
Dear Tracey,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards,
Tania
Identity Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards,
Tania
Identity Customer Service