MR
Matome R
1 reviews | Active since May 2020
23 Jun 2020, 23:20
Truworth will ruin your life
Identity added incorrect information against my name on credit bureau. They say I had credit card with them yet they don't offer credit card. Identity clothing store which is part of Truworth they will mess your entire life.
Truworth will add incorrect information with credit bureau agencies just to ruin your life.
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Identity's replyOfficial
02 Jul 2020, 12:02Thank you for your post.
Upon receipt of your query, we escalated your concerns raised to the relevant Management to address. As a customer service orientated retailer, we believe that correct and clear communication with our customers is of fundamental importance.
We reviewed your account and can confirm that your account has been handed over to MBD, for any account-related query we kindly request you to contact MBD directly on ***. We can further confirm that one of our consultants has been in contact with you to provide feedback and are pleased to verify that this matter has been resolved. Kind regards, Identity Online Team
Upon receipt of your query, we escalated your concerns raised to the relevant Management to address. As a customer service orientated retailer, we believe that correct and clear communication with our customers is of fundamental importance.
We reviewed your account and can confirm that your account has been handed over to MBD, for any account-related query we kindly request you to contact MBD directly on ***. We can further confirm that one of our consultants has been in contact with you to provide feedback and are pleased to verify that this matter has been resolved. Kind regards, Identity Online Team
Identity's reply02 Jul 2020, 12:02
Official
Thank you for your post.
Upon receipt of your query, we escalated your concerns raised to the relevant Management to address. As a customer service orientated retailer, we believe that correct and clear communication with our customers is of fundamental importance.
We reviewed your account and can confirm that your account has been handed over to MBD, for any account-related query we kindly request you to contact MBD directly on ***. We can further confirm that one of our consultants has been in contact with you to provide feedback and are pleased to verify that this matter has been resolved. Kind regards, Identity Online Team
Upon receipt of your query, we escalated your concerns raised to the relevant Management to address. As a customer service orientated retailer, we believe that correct and clear communication with our customers is of fundamental importance.
We reviewed your account and can confirm that your account has been handed over to MBD, for any account-related query we kindly request you to contact MBD directly on ***. We can further confirm that one of our consultants has been in contact with you to provide feedback and are pleased to verify that this matter has been resolved. Kind regards, Identity Online Team